Policies
SHIPPING &
SHIPPING &
RETURNS.
Fast dispatch. Transparent policies. No small print designed to catch you out.
24H
Dispatch
Time
Time
3–5
Day
Delivery
Delivery
7
Day Return
Window
Window
DeliverySHIPPING
SHIPPING
OPTIONS
Free Standard Shipping
FREE
Minimum order
₹XXX and above
Delivery time
3–5 business days
Coverage
All India ✓
Standard Shipping
Free
Orders below
Under ₹XXX
Delivery time
3–5 business days
Coverage
All India ✓
Express Shipping
Free
Charge
₹XX (select pin codes)
Delivery time
1–2 business days
Availability
Metro cities + select cities
What Happens After You OrderYOUR ORDER
YOUR ORDER
TIMELINE
Order Confirmed
You receive an email and WhatsApp confirmation with your order details immediately after purchase.
Instant
Order Processed & Packed
Your order is picked, quality checked and packed. Bundle orders are verified to ensure all products are included.
Within 24 hours
Dispatched — Tracking Live
Your order is handed to our courier partner. Tracking link sent via email and WhatsApp. Track in real time from your account.
Within 48 hours
Delivered
Delivered to your door. Delivery notification sent. If you're not available your package will be left with building security or a neighbour where possible.
3–5 business days
ReturnsRETURN
RETURN
POLICY
We Accept Returns For
Sealed, unopened products
Within 7 days of delivery. Original packaging intact.
Damaged or defective products
Contact us within 48 hours of delivery with photos.
Wrong product received
We pick up and replace at no cost to you. Same day resolution.
Missing items from your order
Contact within 48 hours. Missing items dispatched immediately.
We Cannot Accept Returns For
Opened or used products
For hygiene and safety reasons. Use our trial packs if you want to try before committing.
Returns requested after 7 days
Beyond our return window for change of mind returns.
Products purchased from third parties
We can only process returns for orders placed directly on clearsupps.in.
RefundsHOW REFUNDS
HOW REFUNDS
WORK
1
Contact us via WhatsApp
Message us with your order number and reason for return. Include photos if the product is damaged.
Within 7 days of delivery
2
We Review & Approve
Every return request is reviewed personally. We respond within 24 business hours with approval or any follow-up questions.
Within 24 hours
3
Return Pickup Arranged
For eligible returns we arrange a free pickup from your address. No need to visit a courier office.
1–2 business days after approval
4
Refund Processed
Once the return is received and verified, your refund is processed to your original payment method.
5–7 business days after receipt
Refund Methods
Refunds are returned to your original payment method — UPI, card or net banking. UPI refunds typically process in 2–3 business days. Card refunds may take 5–7 business days depending on your bank. COD orders are refunded via bank transfer.
Important
GOOD TO KNOW
Photograph your order on arrival if you have any concerns. We ask for photos within 48 hours for damage claims — after this window the courier claim process becomes difficult.
Trial Packs exist for exactly this reason. If you are unsure about Scarface Pre-Workout — try the Trial Pack before committing to a full tub. It contains 3 full servings.
Delivery to remote pin codes may take 1–2 additional business days beyond standard estimates. Track your order in real time via the link sent to your WhatsApp.
If we ever fall short on a product — we fix the product, not just your order. Clear Supps stands behind every batch it ships.
Have a shipping or returns query?
Our team responds fast. WhatsApp is fastest.
